A Day in the Life of a Smart Meter Engineer at EES

Most people probably don’t know the ins and outs of life as a Dual-Fuel engineer. So whether you’re an aspiring engineer wanting to enter the industry, an experienced engineer looking to see what life at Energise Energy is like or you’re just generally interested, this is the article for you.

Meet Carrie, who has been working as a Dual Fuel Engineer with Energise and learn about life as a ‘Smart Meter fitter’.

What is your role at EES?

I’ve always prefered being called a Smart Meter Fitter, but the industry like to call us engineers.

What time do you start work and what is the first thing you do?

I start my day at 7:30 AM,  jump in the van and head off to my first job. Sometimes, I start earlier if the customers requested an 8am visit.  It’s not often but I think that it helps maintain good relationships with our customers.

The first thing I normally do is just check my phone for emails, any updates and login to apps and sync data.

Do van checks, then have a quick look make sure that I’ve got everything on my van that I need for the day and make a note of what I need to order later.

I then give the customer a quick call to let them know I’m on my way and ask about parking, so that I can park in a safe manner. I arrive and introduce myself to the customer and the reason for my visit. I assess the metres and the appliances explain to the customers the process that will be taking place, also thinking about what assets and consumables I need to complete the job. Then on with the exchange. 

Carrie Graham – EES Dual Fuel Engineer

What is your favourite thing about your current role?

Favourite thing about the job is it’s always different. The different meter setups, the different companies we go to, meeting customers and building their confidence in the company and the energy industry.

It’s a fantastic industry to work in and I love my job and I believe it shows in my work. Having the support from of other Meter Fitters, Planning Teams, Technical Support and Managers keeps me loving the job.

There are days when it’s really frustrating but not many and there’s always somebody you can call.

What have you learnt during your time at EES?

I’ve worked in the industry on and off for about 7 years and I was originally trained by British Gas. I’ve learned from Energise Energy the way that they like to do things, what’s expected of me and the commissioning processes they use.

What do you find challenging in your role?

Remembering all the consumables and assets to order to maintain enough to do a full weeks work and keeping the van organised so that you can find things easily.

What advice would you give to someone just starting in the industry?

My advice to someone that is coming into the industry is to start slow and get better, don’t rush it’s great to have bonuses but you need to do everything correctly. This way you will have no issues and it keeps the bosses happy and then they generally leave you alone and let you get on with your job. 

Start slow, get better and get your own routines that fit with you but always be open to listen to advice. I do, even though you think you know everything, sometimes somebody has an idea that just makes your job that little bit easier.

What time do you finish and how do you like to relax?

I get home at different times everyday, I try and complete all my planned work.

I’m quite lucky that my family has grown up and left home. The only responsibility I have to be home for, is my dog, Chester, who greets me excitedly everyday and it helps me relax.

This jobs gives me amazing opportunities to enjoy my downtime by eating out, socialising and going on fantastic holidays and adventures.

I m currently converting an ambulance into a camper, but my next big adventure is a trip to Ecuador and the Galapagos islands.  I love turtles and tortoises and cant wait to meet the giant tortoises on the islands.

Interested In Working With Us?

If you are looking for a career move within the Dual-Fuel industry, then take a look at our vacancies by clicking the link below!

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